Warranty Conditions
All products sold on our website are covered by the manufacturer’s warranty unless otherwise stated. To ensure warranty validity, please check the product during delivery. If the package or the product is damaged, do not accept the shipment and request a damage report from the courier. Any modification to the product, deformation, or alteration of the original design will void the warranty.
Return & Replacement Policy
If a product purchased from our website is defective, you must contact us through our online support page within 30 days of delivery. After review, the defective product will be replaced with a new one. Returns or replacements are not accepted for products damaged due to user misuse or for products that have been used. Returns can be sent via our contracted shipping company or via any courier if the shipping cost is covered by the sender. All return and replacement procedures are carried out in accordance with applicable consumer protection laws.
